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Tuesday, April 16, 2013

Valentine's Day - what better time to tell your customers You Care




Valentines hearts and can warm up a snowy winter and Valentine's Day around the corner what better way to brighten someone day, showing them that you care? Ok, Hallmark has cornered the market on romance, but this year, why not think outside the box and express your appreciation to your customers?

Show that you love by going the extra mile. Why not send your customers a simple box of chocolates, chocolate covered pretzels, personalized M & Ms, Hershey bars wrapped in personalized (you get the idea.) If you are on a shoe string budget, heresa freely, you can let them know you care. You could make a very useful introduction, make a phone call, send an e-mail on their behalf. There are several ways that you can show your appreciation by reaching out and do something for them, but what's in it for me to play on your radio station house.

When I work with clients on developing their business leadership and management training (another way I help them develop their business) I want to break into their minds one of my leadership proverbs: "People do not care how much you know until they know how much you care. "... Well, it is quite a parallel here when it comes to how you plan to increase your client referrals and loyalty.

So how can you show your customers that you care? Firstly, a planning meeting with your key people (or just yourself if you are a solo practitioner). Decide what your actions will be to thank you and thank your clients. You can start with your key customers. You can send flowers, a gift basket of candy, a basket bagel, fruit floral arrangement, a gift certificate to their favorite restaurant, a business book, audiobook business, a $ 5 Starbucks gift card , 4 pieces of brownie home, funny cards, inspirational cards, or anything else. If you choose the same article, letsa say a gift basket of goodies, the program supplier of x after the first month with you, a big basket at the end of 12 months, another even greater after 24 months, etc. This is the idea that the systematic and automatic.

Your customers need to know how much you care (reflection goes a long way) until you and your business can become very relatable. Set up a Google alert with the names of some of your key customers and whenever their land in new developments, send them a. Congratulations card inventory of different cards, you now have at your disposal in your closet Customer Appreciation And that is exactly what your customers also get your delusions, loyal fans who follow you (despite cheaper options) as parade of groupies you like a walking billboard.

While you'll reap the benefits if you start to give a part of your strategy for success throughout the year, there's no better time to start than the present. Let the spirit of Valentine's compassion be your guide.

Customer references are an important part of every business. If you do not get at least 50% of your business from customer referrals I want to invite you to set up a time for your one-hour session of free exploration to explore how you can accelerate your growth business.

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